DIGITAL CUSTOMER ENGAGEMENT – CUSTOMER CARE WHEREVER THEY ARE
Leverage your customer care!
Offer your customers the direct contact to a customer care agent, regardless of the touchpoint or device: a videochat at the POS, a call-me-button on print flyers or appointment scheduling via landing pages.
Connect anywhere, anytime
83% of customers say they want their shopping experience to be personalized in some way
Cost savings through centrally available sales consultants
No waiting time for the customer
All information about your customer contacts in one place
CASES & OPPORTUNITIES
Customer support at any touchpoint of the customer journey
Integration of video- or textchat, phone calls, etc.