DIGITAL CUSTOMER ENGAGEMENT –
CUSTOMER CARE WHEREVER THEY ARE
Leverage your customer care!
Offer your customers the direct contact to a customer care agent, regardless of the touchpoint or device: a videochat at the POS, a call-me-button on print flyers or appointment scheduling via landing pages.
Connect anywhere, anytime
- 83% of customers say they want their shopping experience to be personalized in some way
- Cost savings through centrally available sales consultants
- Easy scalability
- No waiting time for the customer
- All information about your customer contacts in one place
CASES & OPPORTUNITIES
- Customer support at any touchpoint of the customer journey
- Brand app
- Landing page
- Online shop
- Print media
- Integration of video- or textchat, phone calls, etc.
HOW TO START, HOW WE HELP
- Trial concept and implementation
- Reporting and evaluation
Tell good things about us.