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DIGITAL CUSTOMER ENGAGEMENT –
ACTIVATE THE VOICE OF YOUR CUSTOMERS

Convert customers into passionate brand advocates!

Reviews provide information that consumers look for when making their purchase decision.

Reviews by consumers for consumers are a powerful and trustworthy channel to promote your products and services and to gain insights for continuous improvement.

BENEFITS

Boost trust and sales

Up to 20% sales increase
Grow SEO results
75% of shoppers read reviews pre-purchase
39% of shoppers do not trust offers without online reviews

CASES & OPPORTUNITIES

Product & service reviews
Stars, texts, pictures, clips
Media content
Google ratings
Always-on
Collection along the customer journey
Display across all marketing channels
Comment to foster community building

HOW TO START, HOW WE HELP

Requirements management
Draft a review strategy
Implementation of activities
Review collection
Display reviews across respective channels
Measure and improve

PDF Download

Your contact:

Maic Ungermann

+46 76 850 5719

maic.ungermann@msm.digital

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