#godigitalnow

DIGITAL CUSTOMER ENGAGEMENT –
ACTIVATE THE VOICE OF YOUR CUSTOMERS

Convert customers into passionate brand advocates!

Reviews provide information that consumers look for when making their purchase decision.

Content created by consumers for consumers, also known as user-generated content, is a powerful and trustworthy channel to promote your products and services and to gain insights for continuous improvement.

BENEFITS

Boost trust and sales

CASES & OPPORTUNITIES

  • Increase online sales with reviews
  • Collect feedback along the customer journey
  • Always-on: Post-interaction-mails
  • Display reviews across all marketing channels
  • Comment on reviews to foster community building

HOW TO START,  HOW WE HELP

  • Draft a rating & review strategy
  • Requirements management
  • Implementation of rating & reviews hub
  • Execution of review collection activities
  • Display reviews across respective channels
  • Measure and improve

Your contact:

Maic Ungermann

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